30 Days Money Back Guarantee

If for any reason you are unsatisfied with our service, you can get full refund. Simply notify us within the 30-days money back guarantee period and your contract fees will be reversed. No advanced notification required, no paperwork, no red tape, no strings attached whatsoever. This 30-days money back guarantee applies to all AdriaHost packages.

FREE Back Up Guarantee

We offer FREE weekly backups to all of our clients. Backups are done on Sunday morning, due to the low level of traffic. However, you can request a backup recovery at any time. You can also create backup very easily, on a daily basis, through our cPanel, or we’ll be glad to do it for you.

99.9% Uptime Guarantee

If your server isn’t available for the guaranteed amount of the time within a given month, we will give you a pro-rated credit for the time.

While we rarely have server issues that result in downtime, we admit that short lapses in service can happen. When they do, you shouldn’t have to pay, which is why we have our unique 99.9% Uptime Guarantee.

Many hosts offer “uptime guarantees” but make no mention of what happens if they don’t meet their posted uptime figure. We stand behind our network reliability by offering you a pro-rated credit for any downtime outside of our guaranteed window.

Please note that this guarantee applies only to unscheduled outages. Occasional planned server/network maintenance may be necessary which do not fall under this guarantee. In all but the most urgent cases, we will send out an email notifying customers of maintenance that needs to be performed. When notice is sent at least two hours prior to service interruption, the outage does not qualify for our uptime guarantee.

Please find below the service credit that we offer, if the uptime guarantee is not met.

Service Credits are calculated as follows:

NOTE: Purchased domains are NOT subject to refund/credit because domains remain client property.