Q: In what way is final version of presentation transferred to your server?
A: Use FTP (File Transfer Protocol) "client". Address of server is www.yourdomain.com, port is 21, type username and password. Once login to server, you will be located in your Home" directory. You will find sub-directories there. Enter sub-directory "public_html" and transfer there all files related to the presentation (html files, jpg,gif images...)

Q: Is it possible that your server transfers presentation directly from "MS FrontPage" program?
A: Yes. "MS Front Page extensions" are supported by the server. They can be switched on/off from cPanel.

Q: What should be the name of initial html file?
A: You can use one of the following names: index.html, index.htm, index.php or index.shtml.

Q: After presentation update, changes are not visible yet. There is still "old" presentation...
A: Problem is the most frequently appearing in the following situations:
1) you have transferred files to the wrong position, i.e. wrong directory.
2) "Old" presentation remained cached in your Web browser (Internet Explorer, Mozilla Firefox, Opera...). Clean disk and "memory cache".
3) Try reloading page directly from server - Refresh (Ctrl+F5).

Q: Are hosting packages limited in consumption?
A: Each Hosting package gas consumption limitation, depending on the package type.

Q: Can I use "Java Script" on my pages?
A: Yes, it is not a problem.

Q: Does it make any difference in what way is written address or presentation or e-mail address (small or caps letters)?
A: No.

Q: Routs are correct, but file is still not visible. What seems to be the problem?
A: Pay attention to CAPS and small caps. Server is CaSe SeNsitiVe (make difference between CAPS and small caps), therefore files Image.jpg, image.jpg and IMAGE.JPG will be different. So, if image reference in HTML documents is "Image.JPG" then server must have file Image.JPG (with capital I and JPG).

NOTE: If you take care of routes and caps size you will save yourself and us additional unnecessary job. We ask you to take care of this and enabler your Web presentation to work properly.

Q: How can I out visit counter on my page?
A: Use system CGI named "Count.cgi". Try inserting the following line in your "index.html" (or any other .html file): <img src="/cgi-bin/Count.cgi?df=vas_USERNAME.dat&ft=0">

Q: Can I change domain?
A: Beside domestic domains (.co.yu, .org.yu, .edu.yu, .ac.yu and .bg.ac.yu), you can register the following international domains with us: .com, .net, .org, .eu, .us, .biz, .mobi, .info, .cc, .tv, .bz, .ws, .nu, .ca, .cn, .com.cn, .org.cn, .co.uk, .org.uk, .de, .in and .net.cn. For detail information, please contact us.

Q: Which program should I use for creating Web presentation?
A: There are numerous programs for this purpose, so the choice is up to your knowledge, experience and of course, preparedness to learn. Still, programs like "MS FrontPage" or "Adobe Dreamweaver" are currently the most frequently used.

Q: In what language can I write CGI programs?
A: You can write on your own in "PERL, "C" or "UNIX SHELL". Likewise, you can use system CGI programs (programs already installed on server - "COUNTER", "CGIEMAIL"...) or to set your ("custom") CGI script, of course, after calling us and getting permission from us.

Q: Virtual Web presentations?
A: Yes, it means that several presentations are physically hosted on one computer. It does not affect functionality of your presentation in any way.

Q: What happens after expiring period of one or two years? Do you delete presentation?
A: No, we don’t delete it, we give you an option to extend hosting within period of one month.